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Privacy Policy

Privacy Notice

This privacy notice explains how CleanNest Solutions processes personal data when you use barnpocketwire.digital, make an enquiry, or arrange cleaning services. It is intended to describe our main data practices in a clear and practical way.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Purpose

Purposes of Processing

We use personal data to respond to enquiries, prepare quotes, confirm appointments, review property scope and access details, carry out cleaning services, manage handover coordination, process payments, maintain records, improve website reliability, and comply with legal obligations. Where photos or condition notes are provided, we use them to assess the requested scope and document service-related matters.

We process data only for operational, contractual, and compliance-related purposes.
02 · Sharing

Service Providers

We may share personal data with external providers that support website hosting, communication handling, administration, payment processing, or other operational services. These recipients may process data only for the purposes we instruct and under appropriate confidentiality and security obligations.

Service providers receive only the data needed to perform their assigned tasks.
03 · Legal basis

Legal Disclosure

We may share personal data with authorities, courts, or other public bodies when required by law, regulation, or a lawful order. We may also disclose information to protect our rights, property, users, or the security of our systems where permitted by law.

We disclose data to public authorities only where a legal duty applies.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer required, or restriction of certain processing. You may also object to processing based on legitimate interests in appropriate cases.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, send a clear request describing the data or action concerned. We may ask for information needed to verify your identity and to locate the relevant records before responding.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Data Retention

We retain personal data for the period needed to handle enquiries, provide services, manage accounts and payments, resolve disputes, and meet legal, accounting, or documentation duties. When data is no longer needed, we delete it or anonymise it where appropriate.

We keep data only for as long as needed for the stated purpose or for legal recordkeeping.
Policy Updates

Changes to This Policy

If we make material changes, we will publish the revised version on the website and, where appropriate, draw attention to the update through a reasonable notice method. The date of the latest version should be checked before relying on the notice.

We review this notice from time to time and update it when our practices or legal duties change.
Privacy Contact

Contact Information

Email contact
office@barnpocketwire.digital
Telephone contact
+41 78 539 13 78
Postal address
Bernstrasse 55, 3072 Ostermundigen
Privacy contact
Contact Page

Use the contact details below for questions about this notice or the handling of personal data.

01

Data We Collect

We may process identification and contact details, property and access information, service preferences, appointment details, communication records, billing and payment information, and any photos or notes you provide about the condition of a property. We may also process technical data such as device, browser, and usage information when you use the website.

The data we process depends on the enquiry, booking, and service context.
02

How We Collect Data

We receive data when you submit an enquiry, request a quote, arrange an appointment, communicate with us, or provide property condition details. We may also collect information through website forms, email, phone, and basic website analytics or log files generated during use of the site.

Most information comes directly from users, while some technical data is created automatically.
03

Types of Cookies

The website may use essential cookies to support core functions, preference cookies to remember settings, and limited analytics cookies to understand general site use. Cookies may be session-based or stored for a longer period, depending on their purpose.

We use only the cookie categories needed for site operation and basic measurement.
04

Cookie Control

You can manage or block cookies through your browser settings and, where available, through any cookie controls shown on the website. If cookies are disabled, some parts of the site may not function as intended.

Cookie settings can usually be adjusted in the browser, and some site functions may be affected.